Had been to the place with a friend but somehow there was an air of confusion all around.Firstly there was enough place for our seating and yet we were made to wait for at least 15mins.Apart from that when we were there,nobody seemed to be bothered to attend to us.Even for the water,we had to ask for it.Since, we had no prior idea that it was only a place for buffet,we expected a menu card to be provided. There was nobody to assist us with all that information or provide sufficient aid.The only good thing that perhaps happened amidst all this was that the food was good...but from my previous experiences I can say that, for a restaurant to do well...only food does not suffice....the other elements of service are also vital and this place truly fails on these grounds.
This was my fourth visit to Sultans of Spice and yet again I had a lovely experience. Thoroughly enjoyed the spread specially crafted for the Dilli food festival, especially the mouth watering chats, lassi and chilla. Made sure not to miss the jalebi-rabdi which is one of my favorite items here. Kudos to the management for maintaining a very amicable staff who are more than eager to serve the customers. Ambiance is as always amazing. Just a small note for improvement, please try to avoid chicken with skin (the fried chicken today was chicken with skin) as its not well received by quite a lot of people and the fish preparation can be a lot better. To sum it up, if you haven't been here yet, you sure have missed out a great experience.