they shud hav a variety of music in English pop n
drinks are good
Dear Prajnay, we are extremely sorry for what you went through at our doors. That is not something we'd like to have happened. As you said, we are a brewpub and not a night club. We have never had a strict dress code, a cover charge or entry restrictions and we at no point wish to change that, the busy weekends notwithstanding. That said, we are located around some wine shops which attract a crowd that may compromise the safety of patrons such as yourself. But, as we are beginning to realize, our bouncers are not the greatest when it comes to judging this. Besides, the decline should be done politely. We wholly accept that we have erred and will gladly take in your suggestion. Starting today, our bouncers have been briefed. We would obviously like to have you back, since you said you are a regular customer of ours. We would appreciate it if you could allow us this one mistake. We'd like to personally have a word with you and welcome any other suggestions you may have for us. Please send us an email at email@example.com.
Thanks for the positive feedback..much appreciated! Do drop by again soon.
Hello. You've pretty mercilessly shot down some of the dishes we are actually very proud of. Since you live nearby, would you consider dropping in one of these days again? If you could give us the opportunity to serve you again, we will try our best to make sure you have a much better culinary experience next time around.
We definitely do care, and we apologize for the bouncer's behaviour. We have instructed these guys to do a certain amount of screening at the entrance, and this is only to prevent unwanted elements from entering and causing trouble, certainly not the case here. There is no excuse for what happened to you, and rest assured, he will be taken to task for this.
ok, will head back when you start brewing.
sorry i didnt write too much about the food initially.
we had ordered a pepperoni pizza, drunken chicken and a beef main course all of which were good. the portions are big too.
the ambience is also good (its the old french quarter, with the see-through roof) and the place is really massive.
Im guessing it would be good place for lunch too because of all the natural light inside
Am sorry you feel that way, but thanks for the feedback. Haven't heard this about our drinks before, so will have a chat with our bar staff about the same. Regarding food options..try our baked potato wedges, way tastier than the run of the mill fries. And peanuts..a bit too commonplace we thought! Try our Toit nachos or Mexican Bhel instead..if you do chose to visit us again. (sincerely hope you do!)
We are really sorry for having messed up your saturday night! We are working on ramping up our service levels to ensure such incidents do not occur again. Hope you decide to visit us again. On weekends, do try to make a reservation and come in early..this will help us serve you better!
Thanks for your kind words! We are working away on the brewery, and should be up in the very near future. I am sure you will see a marked improvement in the service on your next visit..
Thanks Nifty, hope to see you at Toit again soon!