Jun 16, 2008
I think TGIF should be reviewed from the perspective of the audience that it targets. Quite simply, TGIF is the kind of restaurant that folks who are familiar with international cuisine would enjoy. If nothing trumps Indian food in your book and you believe food is tasteless without masala, you probably won't enjoy the flavors of the West. This is obviously not a reflection on the restaurant, but the result of your own preferences.
Those who do enjoy global cuisines (or American and Mexican cuisine to be exact), will find the food wonderful. In fact, it is probably the only restaurant in Bombay that serves beef worth eating (in the continental style, of course). Other restaurants that offer beef steaks tend to have a peculiar "boiled" flavor in the meat. In Indian dishes, this is probably not so noticeable with the heavy flavors of the masala to mask it. TGIF staff will make note of how you want your steak done every single time you order one.
I would also note that I always receive fresh produce. The broccoli is greener than anything I've seen in the supermarket. It's REALLY fresh.
The staff is always extremely friendly and always smiling. They come to your table to ensure that your meal is satisfactory and can be called upon at any time since there's always someone walking past every few minutes. The time taken to be served varies according to what you've selected. Appetizers arrive quicker than main courses.
I did get the impression that they prefer patrons to be well-dressed judging by the way my attire was scrutinized the first time I walked toward their door. (The maitre d' wears a suit.) However, I've never had any "discussions" regarding my attire, despite arriving in jeans and sandals on practically every occasion. I can understand the preference for a smart casual dress code since they're soliciting that kind of clientele. On the other hand, it IS a mall, so I don't imagine they'd be able to stick to that dress code too rigidly. In any case, I have never had such a problem on any of my visits. (Just by way of comparison, I HAVE been told that "the restaurant is closed" at the Chinese restaurant in Atria Mall in Worli. I put it down to our jeans and sandals attire since other diners were seated and being served at the time. Thus, in this respect, I have to say TGIF is far friendlier and will be receiving far more business from me.)
I visit TGIF once a month. I would visit more often if their prices were lower. That said, they've suddenly started offering a Rs.500 discount on the next bill whenever I run up a bill of more than Rs.1,000. That happens quite easily with drinks and a meal and dessert.
I am quite happy with the ambience. I don't think the music needs to be louder or softer. It's fine as it is. I'm happy to be able to hear my friends sitting across the table without having to make them yell. The mood is relaxed yet upbeat.
Altogether, it is always a satisfying experience.