Orchid
Rated: Excellent
based on 5 reviews
Royal Hotel, 83, Ang Acharya Marg, Near Railway Stn., Chembur (E), Mumbai
25201234, 25219000, 25208844, 25219100
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Rated: Excellent
Feb 21, 2007
Awesome customer service
Personally, I judge a restaurant by how well they maintain the toilet and these guys did a good job. It didnt smell and I didnt feel the need to get out of there asap.
Moving on to the service now. There was a five minute waiting for a table but they didnt leave us hanging outside the door but instead took us in and offered us a good place to sit in their hotel lobby which I think was refreshing.
Food, they have an italian menu but not quiet upto the mark. The raviolli could do with some more stuffing in it and on telling the manager about it, he readily offered to replace it for anything else I wanted. So that was nice of them to do that.
So the food didnt really matter after that.. I was happy to be treated with some sense of respect.
