Machaan
Rated: Average
based on 17 reviews
Palm Spring Bldg, Unit No 812, 8th Floor, Kanchpadha, Malad (W), Mumbai
28818844, 32687147, 28806668, 9322022549
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Rated: Awful
Oct 04, 2008
Pathetic
This Thursday, we decided to have a small party (25 of us) on a Birthday ocassion and chose Machaan to be the venue. At the end of my dinnerparty i was fuming at myself why did i choose this venue in the first place.
Ambeience - Wow...
Food - Average to poor.
Menu spread - very poor.
Service - Pathetic.
In fact the service was so pathetic, that between one course of meal to another, we had to wait for at least 20-25 minutes.Every time we had to remind him to clear the plates and replace by new plates, which will take its own sweet time. I (as organiser of the party) had to request to serve water to 3-4 diffrent waiters and managers at least 5-6 times after which (20-25 mins) i was served water.
Food served was never hot. they served large quantities to the first person only to discover nothing left for last few in the party.
we lost our cool in the midway of party, only to be assured that we will be serviced well fro hereon. But few minutes later, the same story continued.
We all finished our meal together, but the finger bowl served to the first person and the last person had a gap of almost 20 mins.It seems they were short of bowls, so they had to rewash the earlier ones and serve it back to the last one. aweful...
Every one in the party was fuming, and what was supposed t be a great evening together, turned out to be a nightmare. After all left, i had a strong feedback to give to the manager there, but i was very sure i was puttng it all to deaf ears.
Guys go to machaan only if you want to spoil you time and money.