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Aug 08, 2008
MADE ME SEE RED!
There are very few places that I absolutely swear off my list. And RED BOX is definitely one of them.
Walked into this place to meet some friends one surprisingly crowded Thursday eve and a table was arranged for without much ado. A table for 4 that is. As more friends joined us, the waiters were absolutely rude and most unhelpful about giving us another table, even though at least 3 were empty.
The music is LOUD. We weren't exactly a bunch of geriatrics, and are pretty used to loud music, which we enjoy, but RED BOX just took it to new decibels...when we asked them to turn the music down, the 'head waiter' rudely pointed out 'It's a PUB' on the table mat and shoved off.
We shrugged and got on with ordering food and drinks, which we realized we couldn't do unless we literally shouted 'cos even the waiter could barely hear us! When I went up to the waiter to ask him to kindly lower the volume just a little bit, he said ...
Arrogant Manager: 'Mam this is a pub.'
Me: 'I noticed. I've been to a lot of pubs, but that is no excuse for the music to be this loud. I mean, look around, noone can hear anyone.'
Arrogant Manager: No this is the volume we generally keep it at, can't change it.
Me: Can you give us another table then?
*At this point he actually slammed a menu card down and shouted ‘I'LL TRY'* Yup, he was actually shouting.
I mean, what the hell? If this is the way they normally treat their customers, I wonder why anyone even goes there?
We ordered a Veg. Mushroom Soup which was the only good part of the harrowing experience that was RED BOX.
While we were waiting for our pizza, and trying and failing at having conversations through the LOUD music, the waiter came and told us we could shift to another table.
Relieved to be getting away from the LOUD music, and looking forward to the pizza and finally, conversations that didn’t have to be shouted across the table, we walked towards the new table….and got our feet wet!
There was this huge puddle of water all around our table!! What, I ask, is a PUDDLE OF WATER doing in the middle of a restaurant??!! The pizza finally arrived and I’d rate it 3 on a scale of 10, with 10 being good. Not mouth-watering or delicious, just good.
I asked the waiter for salt and he brought me Tabasco. Twice.
Now this one’s the clincher…my friend asked them to charge the food and alcohol separately as she was paying by card. The food was to be charged to the card, and the alcohol we would pay for by cash. Now we have done this in other restaurants and they have willingly obliged, but apparently at a ‘Resto-PUB’ like RED BOX, they don’t understand the simplest of things. The manager said it can’t be done. My friend argued and told them how it could be done. She actually had to stand up mid bite and SHOW THEM HOW!! The manager and the waiters were being downright rude by now, and the manager actually slammed some stuff around once he realised his bluff (or was it just plain old ‘attitude’) was called.
All in all, a place I would thoroughly recommend all to AVOID at all costs unless you’re in the mood for an arrogant manager with attitude, assaulting your ears with the LOUD music, rude waiters that act like they are doing you a favor or water under your feet.
p.s - I'm only rating this cos they wont accept my review without a star!