Downtown Dhaba
Rated: Average
based on 4 reviews
384, Veer Savarkar Marg, Near Vijay Sales, Prabhadevi, Mumbai
24376685, 65003432, 9819337934
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Rated: Awful
Nov 10, 2008
Worst Ever Experience!
It was my most harrowing experience to have called for food from this restaurant.It was a saturday night.My family goes out for dinner on most saturday nights,but that night as we were tired,we decided to call for food from this place which is very close to our place.
We called for Veg Sheekh kabab,paneer tikka,veg makhanwala ,veg biryani & rotis.
Firstly the food arrived after 1 hr 10 mins.The delivery boy was rude when asked why did it take such a long time when my place is only 200 mts away.
Then when we were checking the parcel,we realized that the quantity was very very pathetic.Specially the Veg sheekh kabab & paneer Tikka.It was 6 really really tiny pieces and the same with paneer tikka.When the boy was asked as to why this Qty is so less,he had no answer.He clearly said,in a very rude tone,talk to my Boss.
I personaly thought that it was be good to go sown personaly and tell the owner abt the qty and his delivery boy about the service so that he can work on it in the future.
What followed was a nightmare.The owner of this place was so ARROGANT that it was a shattering experience.He told me that people pay 300 Rs in big restaurants for this small Qty and that i should never call for food from his place.I was shattered.This man was so full of arrogance that i for the first time in my life was taken back.Either this man was frustrated in life or he did not care what his customer had to say.I was speechless.I left that Sheekh kabab & paneer tikka on his table and left.He did not even bother to replace it or anything.Where on earth would you find such rude behaviour? If only there was some kind of consumer protection against such restaurant owners.
When i got back home ,we started with the food and trust me when i say without being biased that the quality of food was not good at all.The Oil and his preparation was very down town.I suffered from throat infection the following day.
It was my family's worst ever experience.
I hope my review will help people from avoiding this place.
Have a nice day,
Pramod Hrissh