I was at HRC last week and was appalled with their service. I ordered for few beer's and 2 of the bottles were broken on top and they reluctuantly changed em. At the time of payment they took my card and disappeared for 20 mins. When I approached one of the chief bartender which I presume (had badges all over) replies "you wouldn't face this problem if you would have ordered from me" and he walks away. I enquired with 2-3 bartenders and none could communicate in english. I have no complaints against the food/music/ambiance but the service was utterly disgusting.