5 Spice that recently became my favorite restaurant for Chinese cuisine over China Gate due to its equally good taste and quality of food and much reasonable pricing and huge quantity per main course portion. Well all that perception has changed now thanks to an awfully poor service. The restaurant seems to have changed its staff recently (5-6 months back) and all the waiters / managers seem to be utterly confused. The lady at the reception is totally confused, She sent us up stating seat is ready even though it was not and we had to wait in the corridor. There are abnormally large waiting times for food to arrive after placing the order even when not crowded. I had to wait 15 mins to get a glass of water after asking 2 waiters. The bill payment took 30 mins because first they added an extra dessert cost (2 intead of 1, second time the waiter came with the bill realised somethings wrongs again returned from the table even without showing the bill; finally third attempt got the bill with 2 items less instead of 1. Prior to this while having food had to remind to get the dessert thrice to the same waiter. He also got the tofees and toothpick plate even before serving dessert. The food was too salty and rice was too soggy. Total dissapointment. No more going to 5 Spice.
amit.vagal
