I tried eating from this tiffin services when my parents were away for a month and I was left with eating on my own. when i got bored from the restaurants around my area, eventually I started missing food cooked by my mom. I ordered from Annapoorna, and I must it is just like the home food i missed. I trust their quality and hygiene as the owners themselves eat from the food they cook for orders. Sometimes though the dabbawala is not punctual. Overall, I recommend this if you are missing home cooked food !