He is not rude, he keeps in mind who came first and serve them first. I have seen this from last 4 years. Best tasty food, you will always get hot. Since he has orders of 100 to 200 sometimes you have to wait. But the wait is worth. He will take money from you only when there is vada pav to serve you. He uses Guniea oil and even his chuda paav is best. You can see mecredes to bikes all are his customers all wait for their turn.