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Category:
Restaurants in Mumbai
- 26432570, 26453581, 26452600, 26459711
- Golden Orchid, First Floor, 155, Bandra (W), Waterfield Road, Bandra West , Mumbai
Reviews of Caravan Serai
first reviewed by shwe27-
mahesh84
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BEST NORT WEST FRONTIER FOOD 2012-05-15
Kaali daal, mutton raan, prawn tandoori are the best i've eaten so far. service is impeccable. overall experience was good. Staff are also very helpful with the menu,
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nishish
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Must Try for Carnivores!! 2012-04-24
I have been to this place quite a few number of times and it continues to please me without fail. It has a wonderful warm feel to it and the lights just add to the overall warmth. The whole set up is quite Royal and Open Kitchen adds to the effect. The staff is attentive and friendly and is well versed with the food being served. Hence you can rely on their recommendations. In starters I just love Atish-e-Murgh. The pieces are juicy and succulent. In main course we ordered Dum Gosht, which had well done goat meat and very tasteful gravy, Chicken Tikka Lababdar, it was recommended by the staff membe... read more -
RESPONSE FROM MANAGEMENT
Replied by: China Gate Restaurants Pvt. Ltd. - Marketing, on Apr 24, 2012 Flag this
We are delighted to hear that you had an enjoyable experience at our restaurant. It gives us great pleasure to inform you that we are soon opening Caravan Serai in Andheri (East). We have been able to sustain and grow coz of patrons of your likes. Please do give us the pleasure of playing host to you again and also do visit the new Caravan Serai in Andheri (East) once its open. We will be eager to hear your feedback of the new one as well.Replied by: nishish, on Apr 24, 2012 Flag this
I am pleased to hear that. Caravan Serai has all my Good Wishes and will definitely visit the one at Andheri soon. I will be visiting Kazan soon too.RESPONSE FROM MANAGEMENTReplied by: China Gate Restaurants Pvt. Ltd. - Marketing, on Apr 24, 2012 Flag this
Thank you and do tell us about your experience at Kazan.
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bennet79
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I USED TO FREQUENT THIS” 2012-04-22
I used to frequent this place atleast twice a week in my younger days while I was working in the Fort area and was a Carnivore!. My routine at times was to have a hair cut at Air Cool in Saks parlore and walk down to Caravan serai for Beer and Good Food. I have practically had every dish on the menu but would recommend their Raan E pukhtan specials. Try the rice and Pomfret tikka . You'll regret not living close by. They used to serve Liquor and I guess they still do. A fabulous place for good food. -
RESPONSE FROM MANAGEMENT
Replied by: China Gate Restaurants Pvt. Ltd. - Marketing, on Apr 22, 2012 Flag this
It is great to hear that the place has been your sought after dining joint for years together. We are indeed delighted to have patrons of your likes visiting us and enjoying our food. Do continue dining with us it willbe a pleasure to have you yet again.
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apoorva32
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Love D,Place 2012-04-15
brilliant place and would love to go to dat place again... i hav been ther many times n d way the staff behaves show how much imp is d guest to them... the staff out ther are highly qualified n well versed n they know everythin bout the food they are servin... its an amazin experience n i recommend every1 to go ther n try it out urself... -
RESPONSE FROM MANAGEMENT
Replied by: China Gate Restaurants Pvt. Ltd. - Marketing, on Apr 15, 2012 Flag this
Thank you for you appreciation of our restaurant. We look forward to playing host to you for yet another memorable meal.
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aryan121415
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Again a great experience 2012-04-05
First of all i would like to thank the management for reverting back, and even today (Wednesday i.e 4.4.12)we had been to caravan serai the place was again packed with no tables left had to wait for the table for 15mins it was my staff get together, same experience perfect place for the people who would love to enjoy their meal and cocktails with family and friends,since i was the host and suggested all my friends for dinner at this place, do try bhatti ka murgh,raan,Dal makhani, specialty of this restaurant.Hence forth all my bookings and get together s will be in same place no matter how long... read more -
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aryan121415
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Awesome place for food & service 2012-04-03
hi we've been to caravan serai Bandra at about 9.30pm on Sunday(1st April) the place was jam packed and asked for a table for 10, the Sr.Manager said it will take 15-20mins for us to get the table, we already wasted 1hr waiting for the table at nearby restaurant and were loosing the patience,then the manager came and told us that the table was ready, and he took our order for starters and main course his suggestions were great and even the food was delicious he was so courteous that in spite of handling reservations at entrance he managed to take our order and served the food in said time, the... read more -
RESPONSE FROM MANAGEMENT
Replied by: China Gate Restaurants Pvt. Ltd. - Marketing, on Apr 03, 2012 Flag this
Thank you for you praises for our restaurant. Do give us the pleasure of playing host to you again for yet another memorable meal.
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aryan121415
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awesome food & excellent service 2012-04-03
guys the best place for the food and service on weekends too,,,, -
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deepaka
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Another disappointing service day 2012-03-27
I went to the Caravan Sarai on 24th March with family and yet another time disappointed with the miserably slow service. I knew the food will be good and it was good but the drastically slow service had ruined all the fun. I wanted to give my family an experience of good food but even after repeating trice we got our food served with the delay of more then 45 minutes (this is above the promised time), and on top on that we didn't even receive the full order and half of the food was already gone cold. Even speaking to the service manager present at the place was of no help as he was just kept apolog... read more -
RESPONSE FROM MANAGEMENT
Replied by: China Gate Restaurants Pvt. Ltd. - Marketing, on Mar 27, 2012 Flag this
We are really very sorry for the inconvenience caused to you and your guests. We are working on streamlining our service, please be assured this shall not be repeated. Please do give us a chance to improve and serve you again.
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s4l1l
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Good Food , Bad Service 2012-03-19
Went to Caravan Serai with my family (4 people) on 18th March for an evening meal. We got in around 8pm and ordered our food starters as well as main course and refreshment drinks.
The food was very good and tasty! Well presented. We had a couple of chicken starters of which Keshari Chicken Kebab was just awesome. For main course we opted for the Chicken Dum biryani and it was just fabulous!
However the service at this place was disappointing. Had keep on requesting the waiters to fill up water when it got over post which only the the person who requested it had their water glass filled.... read more -
RESPONSE FROM MANAGEMENT
Replied by: China Gate Restaurants Pvt. Ltd. - Marketing, on Mar 20, 2012 Flag this
Thank you for your appreciation of our food. We are extremely sorry for the inconvenience with regards to our service. We will surely rectify the same so that you or any other guest do not face the same inconvenience in the future.
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shashanksailor
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The Most Awfull service and food 2012-03-10
1.Never talk in english with the waiters and buttler of this restaurant all are dumb,
2.Service is horrible even after reapeating the order twice u will not be served right,i asked for drinks and starters which neer arrived and my main course was on my table with my starter,when i inquired about the drink they said it was already served.
3.When asked about the floor manager he never turned to the table and waiters started running away from my table by hiding their glance.
4.finally i asked for my bill and my self went searching for manager.
5.manager was found scolding other butler... read more -
RESPONSE FROM MANAGEMENT
Replied by: China Gate Restaurants Pvt. Ltd. - Marketing, on Mar 12, 2012 Flag this
Dear Sir
We are extremely apologetic for the inconvenience faced by you at our restaurant. Give us an opportunity to make it up to you and ensure we do not repeat the same mistake with you or any other guest in the future. Can you please email us your contact details at marketing@cggroup93.com so that we can get in touch with you.
Please accept our sincere apologies once gain.
Replied by: China Gate Restaurants Pvt. Ltd. - Marketing, on May 15, 2012 Flag this