I have had 2 bad experiences.... at infiniti malad enrich the guy ruined my daughter's haircut.....and at the newly opened thakur village outlet the guy called karim ruined my cut.... I have v short hair and is cut in a graduated bob....he spoiled it completely... i had asked him can u cut it? so many times. and the girl at the reception was raving about him .... all they had to say was sorry....such big brand name and such substandard stafff.....shame!!!!!!