I can see bad reviews and most comments on the bad attitude is correct ... but leaving that aside, its not really a sad experience ! Once you see the place ... the total lack of ambience and the fact that they don't have tissues/napkins also - you should set your expectations accordingly. Once done - you tend to enjoy the food they serve.
This was the second time we went there and yes, they are least interested in serving you. You find your own place and the grumpy waiter will give you a menu card and rattle out marathi names of fishes which goes over the head. Then you read the english menu card and start ordering. The food is good and a decent experience.
We had bombil fry ... very oily and different from ones we have had in Mahesh, Gazalee and other places. Its full, dipped in a non-spicy sauce and deep fried. It tastes great ... better than Mahesh Lunch Home for sure. The pomfret fry (dipped in suji) is again excellent and non oily. The Rawas fry is average and a little expensive.
In main course, we ordered Thalis. The Pomfret one is very good with the gravy very tasty. Only problem is that for Rs. 130 they serve only one gravy with rice and rotis / bhakri. So you are forced to order side dishes ... we ordered Prawn Sukha and it went very well with the Bhakris. The Prawn Thali was average as the gravy wasn't very tasty ... the Crab one out right tasteless. So stick to more appetizers and just have a basic thali with a side dish. I have heard their Clam dishes are very good but that will be next time.
So enjoy the food without comparing with the other seafood joints. Lunch for 3 costs a Rs. 1000/- which is less than half the price of the other joints. Avoid the neighboring seafood joints - really PATHETIC food there.