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Lace - The Lingerie Club

Lace - The lingerie club is a specialty lingerie store created to cater to all the lingerie buying needs of the urban Indian woman. Become a member of the the lingerie club and avail of all our value added services like reward points, cash back, home deliveries, pre orders, alterations, fittings, previews, newsletters, extended exchange periods and much more.

    Quick Facts

    • Timings
      11:00 AM to 9:00 PM
    • Price
      Moderate
    • Other Services
      Home Delivery, personal fit sessions, returns, exchanges, range previews, reward points, etc
    • Payment Methods
      Visa, Amex, Master, Cash
    • Products
      Lingerie, Sleepwear, Swimwear, Shapewear, Accessories
    • Brands
      Pretty Secrets, Lace, Amante, B'witch, Etam, Triumph
    • Known For
      The perfect lingerie store
    • URL
    • Tags

    Additional Information

    • Yes Home delivery
    • Yes Air conditioned
    • Yes Parking Facility
    • Yes Walk In Section
Listing added by : karanbehal

Reviews of Lace - The Lingerie Club

  • SunnyTrainer SunnyTrainer
  • Fairly fine Oct 05, 2012

    I have used lace products and they seem to be fairly okay, I mean nothing to rave about like gaga. Just as other ordinary things in life lace is also okay.

  • poohteady poohteady
  • plz assist. Oct 01, 2012

    hey im quite impressed with the reviews...im a quite healthy person and thus not getting my perfect size in normal lingerie shops..just want to know the plus sizes available in all the types of lingerie..cz coming all the way to vashi and getting disappointed is whjat i dont want to happen..plz assist.

  • srinji123 srinji123
  • Price range Jul 28, 2012

    Hi i want to know the price range of lace lingerie.Waiting for the reply.

  • bhumika3108 bhumika3108
  • bad customer support Nov 06, 2011

    I had been to lace at inorbit vashi yesterday and bought merchandise worth 1797 with bill however when i checked d credit card receipt it showed 7197. When i raised the issue they did nothing. they were unable to cancel the transaction, they said that they will have to check with their senior. the amount has been blocked by my credit card and am still to hear from them.

  • RESPONSE FROM MANAGEMENT

    Replied by: Karan Behal, CEO, on Nov 06, 2011 Flag this

    Business Owner
    Hi Bhumika,

    Would like to apologize for the mistake during billing and even more for the inability of the staff at the store to rectify the problem on the spot. We have already got an update on the error and it will be rectified first thing in the morning.

    Hope you will give Lace another chance. Our brand head will be calling you personally to fix this and try and make it up to you some how.

    Best,

    Lace team

    Replied by: bhumika3108, on Nov 27, 2011 Flag this

    bhumika3108
    Thanks Karan,

    I did receive call from your brand manager the same day about the same and also from Vashi store. They told me that the money has been refunded to my card. I was delighted to hear that but unfortunately the refund was not reflecting in my card statement, I was told that normally it happens within 21 days as it is a credit card related issue. But even after 21 days it is not reflected in my statement. I had requested your store to send me a reference number of the refund made ,via email, so that I can track the refund from my credit card providers, but that is also not provide

    Replied by: bhumika3108, on Dec 03, 2011 Flag this

    bhumika3108
    Thanks to the lace team for the support as the refund was finally made. I appreciate the gesture that lace decided to refund not the difference but the entire amount and offered the merchandise I bought free of cost. Special thanks to Karan Behal and Sanober Herekar for keeping me updated through emails on the status of the refund.

read all 9 reviews



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