My family has been shopping here for generations - I think my dad was hooked when he went into a Regal many years ago ... and had a conversation with a smart 'young man' who was so concerned and helpful that he was very surprised - he always says 'they care about people - that's why i like them'. That's why we like them too ... they do have good service, they exchange if there is a need, they are always nice, shopping at Regal is a feel good experience - and of course, their shoes are good!