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Rated: Average

based on 20 reviews

Red Box Café

155 Waterfield Road, Waterfield Road, Bandra (W), Mumbai

26452600, 26402256

Locality Waterfield Road,Bandra (W)
Place Type Bar, Restaurant, Lounge
Food Type Continental, Italian, Mexican, Western
Price
Expensive
Additional Information
Credit cards accepted
Tags
lounge bandra-(w) mojito
 

Rated: Awful

putul

Nov 20, 2008

OH MY GOD please help!

If there is an award for the worst place in Mumbai- it has to go to RED BOX CAFE. Horrible is an understatement!

Someone please send the managers and waiters to learn some manners. Are the owners reading this!!! I certainly hope so cuz the rude staff will really help CLOSE this place down!!!

Also it would be great if RED BOX CAFE would hand out a pair of ear plugs at the door, as the music is so LOUD you can't even think! I've been to other 'pubs' and trust me not of them take their decibels so high!

We never stayed long enough to eat and the drinks were all wrong!

I cannot imagine who would like this place... its really quite terrible.

All in all- A nightmare

Rated: Good

jothegreat

Nov 04, 2008

Great Food!

Ive been to this place a couple of times & each time the food has never disappointed me (the twin pasta sizzler is a must try). However, i agree with some of the others who felt that music was loud. And yes, they dont pay much heed to your request to turn it down. A vegetarian dish could cost you anything between 120-180. My rating is purely for the food.. I must admit has been consistently good! Go there ONLY for the food

Rated: Good

sids01

Oct 29, 2008

Great place to hand out !!!!

I have been going to Red Box since ages now....and I have never felt any rude service ever....Infact I feel the service is better than at most places that i've been to.

The pizzas are amazing especially the plain cheese margarita.

Music is a little loud and takes some time to get used to. The regular DJ plays some real good music.

Prices have been revised lately and are on the higher side.

All in all a great place to hang out and chill after a long days work :)

Rated: Awful

avni.chinoy

avni.chinoy

Aug 08, 2008

MADE ME SEE RED!

There are very few places that I absolutely swear off my list. And RED BOX is definitely one of them.

Walked into this place to meet some friends one surprisingly crowded Thursday eve and a table was arranged for without much ado. A table for 4 that is. As more friends joined us, the waiters were absolutely rude and most unhelpful about giving us another table, even though at least 3 were empty.

The music is LOUD. We weren't exactly a bunch of geriatrics, and are pretty used to loud music, which we enjoy, but RED BOX just took it to new decibels...when we asked them to turn the music down, the 'head waiter' rudely pointed out 'It's a PUB' on the table mat and shoved off.

We shrugged and got on with ordering food and drinks, which we realized we couldn't do unless we literally shouted 'cos even the waiter could barely hear us! When I went up to the waiter to ask him to kindly lower the volume just a little bit, he said ...

Arrogant Manager: 'Mam this is a pub.'
Me: 'I noticed. I've been to a lot of pubs, but that is no excuse for the music to be this loud. I mean, look around, noone can hear anyone.'
Arrogant Manager: No this is the volume we generally keep it at, can't change it.
Me: Can you give us another table then?

*At this point he actually slammed a menu card down and shouted ‘I'LL TRY'* Yup, he was actually shouting.

I mean, what the hell? If this is the way they normally treat their customers, I wonder why anyone even goes there?

We ordered a Veg. Mushroom Soup which was the only good part of the harrowing experience that was RED BOX.

While we were waiting for our pizza, and trying and failing at having conversations through the LOUD music, the waiter came and told us we could shift to another table.

Relieved to be getting away from the LOUD music, and looking forward to the pizza and finally, conversations that didn’t have to be shouted across the table, we walked towards the new table….and got our feet wet!

There was this huge puddle of water all around our table!! What, I ask, is a PUDDLE OF WATER doing in the middle of a restaurant??!! The pizza finally arrived and I’d rate it 3 on a scale of 10, with 10 being good. Not mouth-watering or delicious, just good.

I asked the waiter for salt and he brought me Tabasco. Twice.

Now this one’s the clincher…my friend asked them to charge the food and alcohol separately as she was paying by card. The food was to be charged to the card, and the alcohol we would pay for by cash. Now we have done this in other restaurants and they have willingly obliged, but apparently at a ‘Resto-PUB’ like RED BOX, they don’t understand the simplest of things. The manager said it can’t be done. My friend argued and told them how it could be done. She actually had to stand up mid bite and SHOW THEM HOW!! The manager and the waiters were being downright rude by now, and the manager actually slammed some stuff around once he realised his bluff (or was it just plain old ‘attitude’) was called.

All in all, a place I would thoroughly recommend all to AVOID at all costs unless you’re in the mood for an arrogant manager with attitude, assaulting your ears with the LOUD music, rude waiters that act like they are doing you a favor or water under your feet.

p.s - I'm only rating this cos they wont accept my review without a star!

Rated: Good

nmhoon

Aug 05, 2008

Awesome Food

The most amazing Banofee one has ever tasted