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  • nehapvkumar nehapvkumar
  • Awesome Collection for Ladies Nov 30, 2013

    Last week decided to visit Phoenix Mall and then walked into Palladium Mall and checked out all the BRANDS !!!!
    Oooooo La La !Whatcha beauty in the Mall.
    Totally Sophisticated,el;ite and high class Palladium.
    Coming to The brand Zara.

  • Lizydsouza Lizydsouza
  • Not again Oct 30, 2013

    I love Zara but visiting this store was a bit disappointing ..the staff here is incompetent ..they stare and glance at you as though you might rob a few outfits..i was very uncomfortable with the continuous barging of my shopping bliss....as usual they have an amazing collection but i would not opt to shop here because of the bad service

  • sumitagarwal032 sumitagarwal032
  • Too expensive but good collection Mar 13, 2013

    They have a good collection and the plus point is the brand's name. i like the wide range of fashionista. A bit expensive but worth spending for!

  • Thoughtfulness2 Thoughtfulness2
  • No shopping bliss Mar 04, 2013

    Zara India continues to disappoint me every time with varieties of problems
    1) Staff is of no use
    2) Long Q's for billing - shows inefficiency
    3) So many goods are wrongly tagged - when this happens any where in the world they give the stuff at what ever the tag shows but in India they simply say '' this is not the right price '' such a waste of time to try the goods and like them.

  • cygnas cygnas
  • Rude Staff ok quality.. not customised for India Oct 03, 2012

    Not sure if Zara Stores all around the world have a culture of curt or not so friendly staff.. but Zara in Mumbai (atleast the one in Palladium) definitely has a culture of snobbishness...as not just one or two guys but everyone is quite rude.

    Maybe they should change the systems a little bit to suit the Indian customers who are used to being treated nicely at good places. Still Zara is not a big deal in USA the way it is made out in India!!

    The stuff is definitely fashionable but not at all unique! I have had a better experience of Mango and FCUK @ Palladium. Atleast the staff
    ... read more

  • kids555 kids555
  • Unpleasant experience in trying to exchange a gift May 15, 2012

    I was gifted a dress for my daughter which was bought from the Palladium Mall - Zara store that has been referred.
    As it was a gift the size unfortunately was small and I had come into the same store to exchange for a bigger size.
    On the onset I was first directed from the kids section manager to speak to the head cashier.
    When I went to the cashier, he first asked me for the bill. As it was a gift I didn't have the receipt. After 10 minutes of discussion the cashier said that if I can get a picture of the bill they can help. Fortunately was able to get a scanned copy of the same
    ... read more

  • tricia tricia
  • cheating Feb 18, 2012

    i was buying a tee shirt with a price tag on it but when i went to the counter was told it was more than the price tag. I asked to see the manager and the assistant tried to take the tag off. The manager came and also said it wasn't the right price and took the tag off.Anywhere else in the world the price on it is the price you pay. yet another form of cheating the customer in Mumbai,,,,,,,,,,,,,, enough siad

  • iamtejasvi iamtejasvi
  • EXPENSIVE TASTE Jan 13, 2012

    good collection,,,,especially shoes and sandals..on sale almost 40% off. good time to own a pair of sexy shoes!

  • sunneelsun sunneelsun
  • zara zara... Jan 10, 2012

    I wish I was a fitter n slimmer for the clothes here! Huge n very popular amongst women! I love the tops! I had bought a lovely bottle green polka dotted top! Classy is the word!

  • manaz61 manaz61
  • Sale Saga! Jan 10, 2012

    I had recently been to the Zara Sale and have to admit it was nothing short of a nightmare. The lines are the trial rooms were long as anticipated but nothing can excuse the behaviour of their sales staff. The most self absorbed stafff I have come across. They do not have the concept of Customer Satisfaction at all. Zara puts up a sale but just does not care about the winding queues people have to stand in at check out counters. They have two check outs on the first level and three on the ground level together with inefficient staff leading to waits as long 45 mins. Its absurd. I think its time... read more


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