Thank you for your valuable feedback. We appreciate your kind words and look forward to seeing you once again in your most favorite South Indian joint!
Thank you Ceetee!
Most welcome! Please do give it a thought and up your food quality.
Dear Chvaditya, I thank you at the onset for visiting Cafe Mysore. We do serve good food at quality prices. You raised an issue of hygene. I would like to clarify that we use steam cooking in all our processes. We also use steam water to wash all utensils. We use only glass and stainless steel as only these two materials are suitable for hot water washing. Please note that we use a 3 step washing process of all utensils where one is a rinse, the second is a detergent wash in steam water and the third is a wash in plain steam water. It is a manual, labour intensive process which often scalds the hands of our cleaners due to the heat but is far superior to any dishwasher so far. At the sametime we will look into the matter of the condition of utensils and will replace the older ones. I thank you for your feedback.
Sorry about not replying sooner. We're really sorry about what happened. We don't condone this behaviour. The individual waiter's action was unacceptable and unrepresentative of the values Cafe Mysore stands for. We have since taken necessary action. I sincerely hope we can make it up to you. Please contact me at firstname.lastname@example.org.I will do what is needed to have your patronage again.
Hi, The hair strand in the dosa is deeply regretted. Could you send us a copy of the bill (if you have it) to email@example.com? We will conclude this matter to your satisfaction.