Greetings from Doolally Hancrafted Beers(www.doolally.in, www.facebook.com/godoolally). We are the people who are responsible for the 'beer making' side of things at the 1st Brewhouse. The arrangement between us and the hotel is that is that it's our job to make sure that what sits in the glass is (hopefully) good beer and the hotel manages the restaurant (food, service, billing etc..basically everything except making the beers which we do)
We are extremely sorry for the shoddy treatment that you had to face when visiting the 1st Brewhouse. We have passed on your feedback regarding the attitude of the staff and the way the communication regarding the cover charge was handled to the hotel folks and we are certain that they handle this in their staff briefings.
What worries though is your observation that not all beers were available on tap, given that we always have anywhere between 3-5 styles of beers on tap (irrespective of whether it's happy hours or regular hours).
It will be very helpful if you could write to us (E-mail- info at brewcrafts dot in) and help us understand exactly what transpired that left you with the impression that not all beers were available on tap. It will help us prevent such a incident in the future.
Regards, Suketu Talekar (Co-Founder, Doolally Handcrafted Beers)